About ROSANI
What is ROSANI?
ROSANI is a contemporary luxury fashion label founded in 2023 by Rohitash Notani, shaped between India, Milan and Berlin. Every piece is designed for the body that wears it rather than the category assigned to it, hand stitched and embroidered in our own workshop in Khar West, Mumbai.
Who is Rohitash Notani?
Rohitash Notani is the Founder and Creative Director of ROSANI. He trained at the Istituto Europeo di Design in Milan and spent a decade in fine embroidery for major Italian and French maisons before founding ROSANI in 2023.
What does "Rooted in India, Refined in Italy, Set Free in Berlin" mean?
It describes the three cities that shape every ROSANI collection, drawn from Rohitash Notani's own life lived across them. India brings origin and intimacy, Milan brings precision and craft, and Berlin brings the fearlessness to wear it exactly as you are. Each piece draws from one of these registers rather than telling a literal travel story.
Is ROSANI menswear or womenswear?
Both. ROSANI began in menswear and now designs across genders from the same collections, without adjusting silhouettes by category. A piece is made for whoever wants to wear it.
Where are ROSANI pieces made?
Every piece is designed and hand finished in our own workshop in Khar West, Mumbai, combining Indian artisanal craft with European tailoring construction.
Made to Order & Craft
What does made to order mean at ROSANI?
Most ROSANI pieces begin production only once you confirm your order. We keep small quantities on hand and work with limited fabric runs, so a made to order piece is cut and finished specifically for you rather than pulled from stock.
How long does a made to order piece take?
Production and dispatch timelines vary by piece and are shown on its product page, generally ranging from about 3 to 14 business days from confirmation. Pieces are dispatched from our Khar West, Mumbai workshop.
Can I request a custom or bespoke piece?
Yes. Get in touch through our contact form or email support@rosaniworld.com and our team will guide you through what's possible for your piece.
Can I get my order faster?
If you need an expedited timeline or have an urgent occasion, reach out through our contact form and we'll do what we can to accommodate it.
Are made to order pieces returnable?
Made to order, custom-made and personalised pieces aren't eligible for return, refund or exchange unless the item arrives damaged, defective or incorrect. See Returns and Exchanges below for full detail.
Sizing & Fit
Is there a universal ROSANI size chart?
Not a single chart across the whole label. Because each piece is cut to its own silhouette, an oversized shacket sits differently to a tailored trouser, sizing is set individually per piece rather than on one universal grid.
Where do I find sizing for a specific piece?
Every product page carries a Fit and Sizing section with the model's height and size worn, a short note on how the piece is meant to sit and a measurement chart in inches for shoulder, chest, front and back body length and sleeve length.
What does "true to size" mean on a product page?
It means the piece is cut close to standard sizing expectations for that silhouette, so your usual size is a safe starting point. Read the fit note alongside it, since an oversized or relaxed cut can still say true to size while sitting differently on the body.
What if I'm between sizes?
Check the measurement chart on the product page against your own measurements rather than your usual size label, since cuts vary across silhouettes. If you're still unsure, reach out through our contact form before ordering, especially for made to order pieces.
Shipping
Do you ship within India?
Yes. Standard shipping within India is complimentary on every order.
Do you ship internationally?
Yes, we ship worldwide at a flat international shipping fee of ₹3,000 per order. Duties, taxes and customs charges aren't included and remain the customer's responsibility on arrival.
How long does delivery take?
Each product page states its estimated production and dispatch timeline. Once dispatched, delivery time depends on your destination and local customs processing, which is outside our control.
Will I pay customs or import duties?
For international orders, yes. Duties, taxes and customs fees are charged separately by your local customs authority and aren't included in your order total.
Can I track my order?
Yes. Once your order ships you'll receive a tracking link by email or SMS.
Returns, Exchanges and Refunds
What is ROSANI's return window?
It depends on where you're ordering from. Within India, eligible items can be returned or exchanged within 7 days of delivery, with return shipping arranged by us. In the European Union, Switzerland, Norway, Liechtenstein and the United Kingdom, you have 14 days from delivery of the last item in your order, with return shipping at your own cost. Everywhere else, the window is 7 days, with return shipping, duties and customs costs at your own cost.
Are international customers' return terms different?
For the EU, Switzerland, Norway, Liechtenstein and the UK specifically, yes. If you return a full order within the 14 day window, we also refund the original standard delivery charge, which isn't the case for India or the rest of the world.
What items can't be returned?
Custom-made garments, made to order pieces, personalised items and anything marked final sale on its product page, unless the item arrives damaged, defective or incorrect.
How do I start a return or exchange?
Contact us through our contact form or at support@rosaniworld.com with your order number. Please wait for our approval before sending anything back.
When will I get my refund?
Once your return is received and inspected, refunds are issued to your original payment method within 7 to 10 business days.
Can I cancel my order?
Within India and the rest of the world, orders can be cancelled within 24 hours of purchase for a full refund, as long as production hasn't started. In the EU, Switzerland, Norway, Liechtenstein and the UK, any item not yet fulfilled can be cancelled up until it's fulfilled. Custom-made, made to order and personalised items can't be cancelled once production has begun.
What if my item arrives damaged or wrong?
Contact us within 7 days of delivery through our contact form or at support@rosaniworld.com with your order number and clear photos of the issue, and we'll arrange a resolution. This doesn't affect any statutory rights you may have, including the legal guarantee of conformity for customers in the EU and UK.
How do I cancel or withdraw from an EU purchase?
Get in touch through our contact form with your order number and we'll guide you through cancelling or withdrawing from your purchase.
Alterations
Do you offer alterations on made to order pieces?
Made to order pieces priced ₹10,000 and above generally include one complimentary alteration within India, held in reserve should the fit need a final touch after delivery. This isn't offered on international orders due to logistics. The exact terms for any specific piece are confirmed in the Shipping and Return section of its product page.
Payment
What payment methods does ROSANI accept?
Checkout is handled through our trusted third-party payment providers PayU and Razorpay, supporting UPI, credit and debit cards, net banking, digital wallets, Apple Pay and EMI, alongside any card-specific offers shown at checkout.
What currency are prices shown in?
While you browse, prices are shown in your local currency based on your location. From checkout onward, everything is displayed and processed in Indian Rupees.
Care
How should I care for my ROSANI piece?
ROSANI pieces are dry-clean only.
What fabrics does ROSANI use?
Fabric composition is specific to each piece, from pure cottons to considered fabric blends, and is listed on its individual product page.
Stockists
Can I see ROSANI pieces in person?
Yes. ROSANI is stocked at BOMBAIM in Kala Ghoda, Mumbai and Calcutta, at The Flame Store in Assagao, Goa and at NEZO in Bandra West, Mumbai.
Where can I buy ROSANI outside India?
ROSANI pieces are also available through Aashni & Co, The Chic Indian and EKKE.
Contact and Support
How do I contact ROSANI?
The fastest way is our contact form, or you can email us directly at support@rosaniworld.com for anything related to orders, returns, custom pieces or press.